Rescheduling & Cancellation Policy
Appointment Adjustment Request
&
Communcation
Please contact me directly for any questions or concerns regarding your appointment or service. If something comes up within 24hrs of your appointment, text or call me. Otherwise text or email are the best forms of communication.
Contacting New Image Hair Studio takes 2-3 days before I receive messages and causes huge delays in communication which can be detrimental to ALL parties.
Rebooking & Canceling
I understand the need to cancel or reschedule comes up sometimes. When last minute appointment changes occur, it creates a hole within the business day that can't always be filled last minute. Rebooking fees create trust & respect within our working relationship.
72hrs or less = 20% Rebooking Fee
48hrs or less = 50% Rebooking Fee
24hrs or less = 100% Rebooking Fee
Rebooking Fee = Invoice emailed, to be payed in full before new appointment offered